Martingale Dog Collar | Solid or Reflective | 4 widths!

$17.00
$17.00

Returns & Policies

We accept returns, exchanges, and cancellations

Contact us within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: we cannot guarantee cancellations on personalized items - contact us right away and we'll do our best to accommodate.
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
  • Custom or personalized orders
  • Digital downloads

REFUNDS & EXCHANGES

  • RETURNS REQUIRE PRIOR AUTHORIZATION. You must contact us PRIOR to returning an item. Items shipped back without prior authorization will be considered forfeited and subject to resale or disposal without notice or refund.
  • Rarely, returns of certain items may incur up to a 25% restocking fee.
  • Custom sizes, personalized items, or sale/clearance items may not be eligible for return or may be subject to the restocking fee mentioned above.
  • ALL HARNESSES will incur a 25% restocking fee upon return. Harness exchanges will not be charged restocking fees.
  • Any refunds given EXCLUDE original shipping & handling costs. Orders which qualified for free shipping will be refunded minus actual shipping & handling costs.
  • Returns must be received within 14 days of delivery* to be eligible for refund or exchange. *Delivery date will be determined by the USPS timestamp of delivery to the address on the order.
  • If we sent the wrong item, we will work to correct the mistake promptly. This may include issuing a pre-paid return label so that you can return the incorrect item to us while we re-ship the correct item.
  • Exchanges are simplified by issuing refunds so the customer may place a new order. Many customers prefer to place a new order immediately so that we can begin making their items while awaiting their returned item.
  • Refunds are processed once returned items are received at our shop, inspected, and approved. You should receive an e-mail notification of your refund. It may take 3-5 business days for funds to appear on your account/statement. This is fully dependent upon your financial institution, contact them with questions or concerns.
  • Returned items must be in new, unused, resalable condition to be eligible for refund, partial or full.

WARRANTY

We guarantee all of our items for a period of 60 days from purchase for hardware defects or craftsmanship defects only. Wear and tear is excluded from this warranty. If you experience breakage as a result of a hardware or craftsmanship defect within the 60 days warranty period, you may return the item to us for repair or replacement* at no extra cost. Buyer pays return shipping of the defective item, we will cover shipping costs of the new or repaired item.

*Replacement is at seller's discretion only. Replacement items must be of equal or lesser value of original item, else buyer will be responsible for the difference in cost.

No product for dogs is indestructible; wear and tear is normal and will not be considered a defect.

EXCEPTIONS

All Warranties will be considered NULL and VOID if the item has been modified, repaired, or otherwise tampered with by anyone other than Fox Valley Pet Wear.

AFTER THE WARRANTY

If more than 60 days has passed and a piece of your gear is damaged, we can often repair it  for a low, reasonable fee. Contact us with any issues.

ORDER CHANGES

Your order may be started immediately upon order receipt (especially engraved items). Cancellation may not be possible, but please contact us ASAP if you need to request a cancellation or change to your order, we will be happy to make changes to orders that have not been started.

ORDER INFORMATION AND QUESTIONS

If we have questions about your order, which is common, we will contact you through the email you provided. PLEASE PROVIDE A VALID EMAIL ADDRESS.  Remember to check your email (and spam folder) if you are waiting on an order from us. We do not have a business phone line so we appreciate your willingness to correspond through e-mail only.
Orders are subject to cancellation at any time if information is missing from an order and the buyer has failed to reply to messages/emails.

OTHER

Please understand, each item is hand-made so no two will be exactly alike. No product for dogs is indestructible, and pet gear will show wear after extended use, rough play/handling, and/or certain environmental influences out of our control. Normal wear and tear will not be considered a defect.
Please remember we are not Walmart or Amazon, we are a small family-owned business. We make every attempt to handle returns, warranties, and order changes fairly and reasonably. We hope our customers will do the same.

Pet owners are responsible for their pets and the gear used. Always inspect items carefully and discontinue use if they show wear or breakage. Fox Valley Pet Wear will not be responsible for injuries or misuse of our products. Use good judgment and common sense with the safety of your pet in mind at all times.

Martingales are the ultimate in safety and security by preventing a dog from 'backing out' of a collar. The limited tightening action keeps Fido safely on-leash, but will not cinch indefinitely like a traditional 'choke' collar. Keep in mind this collar has no buckle and requires adjustment before and after putting it on the dog.

Please note, the reflective strip is 1/2" wide on ALL collar widths.

Size & Width
Measure your dog's neck or collar per the photo. Choose appropriate size range & width.

REMEMBER! the collar must adjust large enough to fit over the dog's head.

Got Greyhounds? We can make this collar in 1.5" 12"-18" but please select 16-23 and then request it in the Size Notes box.

 

 

General Information

  • Size Charts & Collar Types
  • Made to order with “perfect-fit adjustability”
  • Fully adjustable
  • Heavy duty nylon webbing & triple reinforced stitching
  • Highest quality hardware and buckles
  • 20 colors of webbing to choose from
  • Meticulously handcrafted with strength and durability in mind
  • Proudly made in the USA
  • Machine washable

Customer Reviews

Based on 8 reviews
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C
Carolyn Walker
LOVE IT!

this collar is exactly what we were looking for- a martingale collar with no buckles or plastic parts, with the reflective tape for our black dog. The color is great, the workmanship is fantastic. I added the extra D ring to hang his tags from, its so much better than the rings on any collar weve had before. We will definitely come back when we need a collar for our other pup!

S
Sandy K.
Awesome!!!

This collar was way better than I had expected. Not only is it beautiful but it’s by far the most well made collar I’ve seen in a long time.

C
CHRISTMAN
THE BEST Martingale Reflective Collars

I have several dogs in a variety of sizes. There are a couple who are notorious for backing out of their collars. These collars prevent that 100%. I have tried others and they are not the quality of this brand. The hardware, reflective strip and strap material are excellent, as is the workmanship. I run the collars through the washer in a mesh bag when needed. I also love these collars because they are easy on their coats around the neck.

l
leefrankpierce@hotmail.com
The ideal collar with solid hardware.

We have a rescue Pitt that has fear issues. We absolutely can not afford for the dog to back out of, break the plastic parts, or have the safety release let go. Given his history, a prong collar would just confirm his reasons to be afraid of a leash. The 1.5 inch wide, solid hardware, gently tightens when pulled was absolutely the right tool for us to walk our pet without fear of loosing the dog or making his conditions worse. The collar was made and shipped super fast, bright green for day time, reflective at night. The best collar I have ever encountered.

a
allisonkent11
bright color!

fits my dog perfectly. we live out in the country so the reflector will be perfect so people can see him coming down the road. bought 2 different colors-orange for during hunting season and emerald