FAQ - My breakaway collar falls off too easily - what do I do?

If you don't see any physical damage to the clasp (chips, cracks, bite marks, etc) it is most likely that the included hook and loop reinforcement has either been removed or lost. Those are necessary for larger dogs to prevent accidental breakaways.

In our experience, nearly all instances of accidental breakaways is a result of the reinforcement being removed or lost.

Our clasps are engineered to work with dogs of all sizes, so they do have a relatively low break force to safely accommodate smaller dogs. The hook and loop reinforcement provides approximately 12-15 additional pounds of break force. Your collar will still break away with the reinforcement in place. Replacements can be ordered here.